Resources

• Aged Care Reforms
• CHSP Reforms
• Commonweatlh Home Support Program
• CHSP 2025-2027 Manual
• CHSP Service Catalogue 2025-2027
• New Regulatory Model for CHSP Providers (July 2025)
• Ageing and Aged Care Engagement Hub
• Aged Care Quality and Safety Commission
• Department of Health, Disability and Ageing
• Aged Care Assessment

• SPACED Directory - Supports for Providers of Aged Care: Expertise Directory

DEX Exchange (DEX)

• DEX Exchange Toolkit (Stage 1) | Data Exchange Dictionary (Stage 1)
• DEX Training Resources
• Quick start guide | Data Exchange Protocols
• Data Exchange system user access request form
• Technical support - https://dex.dss.gov.au/tags/technical | Contact Data Exchange Helpdesk dssdataexchange.helpdesk@dss.gov.au 1800 020 283
• Subscribe to notifications and updates

My Aged Care (MAC)

• Find a provider
• Care Finders
• Information for service providers

The Collaborative Projects are regional structures that facilitate service reform and improve service cooperation and coordination at a regional level.

The projects engage with services that support frail older people and their carers.

The work completed by the projects will lead to improved quality of life outcomes for the target group, including independence and participation in their communities of choice through a partnership approach with all stakeholders.

View the flyer(PDF, 352KB)

• Active Ageing Australia
• Aged & Community Care Providers Association (ACCPA)
• Aged Rights Advocacy Service Inc. (ARAS)
• Australian Association of Gerontology
• Australian Bureau of Statistics
• Australian Institute of Health and Welfare
• Carer Gateway
• Carer and Community Support
• Carers SA
• Catalyst Foundation
• COTA SA
• Dementia Australia
• Department of Health and Ageing Corporate Plan
• KeepAble
• National Aged Care Alliance 
• National Ageing Research Institute
• Reablement Community of Practice
• Technical Aid to the Disabled (TADSA)
• Wellness and Reablement Initiative, DoH
• World Health Organisation
• Aged Care Quality & Safety Commission
• Older Persons Advocacy Network
• Adult Safeguarding Unit
• Multicultural Communities Council of SA
• NDIS Quality and Safeguards Commission
• Disability Advocacy and Complaints Service of SA
• Planning Ahead
• Translating and Interpreting Service (TIS National)
• Royal Society for the Blind (RSB)
• Guide Dogs SA/NT
• Meals on Wheels SA
• Multicultural Aged Care

Resource Guide: Responding to High Risk Vulnerable Older People(PDF, 372KB) 

This resource guide aims to provide a general guide to services which may be able to provide an appropriate and timely response to a high risk vulnerable older person.

Trauma Informed Care Notebook(PDF, 378KB)

This notebook aims to provide a general guide to training and supports available on Trauma Informed Care.

Reflective Conversations: Advance Care Planning

These resources accompanied a Reflective Conversations webinar jointly provided by SSRG, Hills Positive Ageing Project and Grampians Sector Development Team. The webinar focused on how staff working in CHSP can introduce Advanced Care Planning conversations respectfully and in a way that supports client dignity, autonomy and cultural preferences. It explored CHSP responsibilities and boundaries related to Advance Care Planning, connection to the Strengthened Aged Care Quality Standards and communication, documentation and referral pathways.

Reflective-Conversations-SSD-Advance-Care-Planning-Fact-Sheet.pdf(PDF, 267KB)

Reflective-Conversations-SSD-Advance-Care-Planning-Case-Studies.pdf(PDF, 203KB)

Reflective-Conversations-SSD-Advance-Care-Planning-Resources.pdf(PDF, 177KB)